High-tech sector

The A-Z of the high-tech sector

Telemax provides after-sales services in the High Tech sector. Besides electronic repairs, Telemax provides after-sales logistics and web based IT solutions for our partners in the CE region. In proof of the Manufacturers’ satisfaction, Telemax was awarded for the „Best Practice for Service Excellence 2008”, presented by European headquarters of Samsung

Why they are trusting us

Short TAT

Our in-house Turn Around Time always meets the requirements of the contracted manufacturers.

Quality

Once the mobile device is repaired, it has to undergo a rigorous test to make sure that all the faults have been eliminated. If it is not in 100% working order according to the Manufacturer's quality test process, it is to be directly returned to the repair centre. No phone leaves our repair service without being tested with Radio Communication Tester and Man Machine Interface Test.

Online repair tracking system

Customers can see the electronic worksheet of the device by entering IMEI number and service protocol number.